Developing a cohesive team through conflict management
In this experiential learning workshop, participants learn how to apply the Thomas Kilman Conflict Model to develop a cohesive, happy and fulfilled workforce.
Conflicts are everywhere, in politics, in business, and in families. Yet, every person responds differently to conflict. Depending on each individual's conflict style, some people embrace conflict and some avoid it.
But what does it mean to embrace or avoid conflict for your team and what are the consequences for your organization?
In this fast-paced, puzzling and insightful team building workshops, your team is taken on a journey from Lencioni's 2nd dysfunction over silo politics to the Thomas Kilman Conflict Mode Instrument in a fun, witty and inspiring way.
Participants will learn that every culture is unique in their response to conflict, that too little conflict is as bad as too much, and that their behavior can be the cause but also the resolution to your most pressing organizational challenges.
Getting out of this workshop, your team will be able to apply the necessary skills to develop a cohesive, healthy, and high-performing team.
Learning outcomes
Before the start of the workshop, participants fill in the TKI conflict mode questionnaire.
During the workshop, participants are...
- inspired by fun, interactive and engaging team building activities,
- getting to know one selves and each other better,
- learning about their own response to conflict, and
- having fun and a good time.
After the workshop, participants will be able to...
- understand the difference between conflict of ideas and personal conflicts,
- pinpoint potetaial conflict areas within their own organization,
- compare and contrast different responses to conflict,
- examine an assertive vs.. a collaborative response,
- apply the TKI conflict mode instrument effectively within their organization,
- establish an organizational culture in which conflicts are effectively dealt with.
Agenda
Please contact us directly for the detailed agenda.
Methodology and knowledge transfer
This Conflict Management workshop is based on the principle of team building and experiential learning, with hands-on learning activities and exercises. Participants learn through experience, reflection and discourse.
The facilitator acts as a trainer who helps the team to understand the technical issues and to coach and guide the students throughout the workshop.
The main source of research are Lencioni's Five Dysfunctions, Thomas Kilman's Conflict Mode Instrument (TKI), Building Trust by Robert C. Solomon and Fernando Flores, accompanied by many fun, mind-boggling and witty team building activities.
Teaching technique and debriefing
Our facilitators use the following techniques:
- Use of questionnaires and statistics.
- Power Point to introduce a topic.
- Eliciting to break the ice and to evaluate students knowledge.
- Case studies.
- Briefing to set the task or objective of a particular activity or exercise.
- Debriefing or group discussion.
- Recapping or drawing conclusions (summarization).
- Awarding outstanding team performance with prizes.
The debriefing is the conversational sessions that revolve around the sharing and examining of information after a specific activity.
The debriefing is the most important teaching technique and takes into consideration the experiences and facilitates reflection and feedback.
A short debriefing is conducted after each activity (5 to 10 min) while a more detailed debrief or learning summary is conducted at the end of the workshop.
Target participants
Target participants are corporate groups who understand the need to educate their workforce about conflict in the work environment.
Although this typically applies to middle up upper managent, we typically don't exclude the top management in such a session. Rank and file staff are not recommended to participate. The level of English should be advance.
Participants may be from the same office, or from different offices around South-East Asia who come to Bangkok for a conference. This workshop is best for multicultural organization whose workforce is of diverse nationality.
Group size
The best group size is anywhere between 15 to 30 participants.
Workshop location
This team building workshop takes place off-site in Bangkok or anywhere in South-East Asia.
Specific event venue (hotel / resort) can be chosen by the client or please see our recommended hotel here.
The most suitable event venue is a hotel or resort with both an indoor venue (ballroom) and an outdoor venue (lawn). Therefore, we do typically not conduct this workshop in the client's office.